Disputing Inaccurate Information In Your Credit Report to Bureaus

You have the right to request a free credit report once a year from each of the three major credit reporting agencies (CRAs): Equifax, Experian, and TransUnion. You can use this form to request a credit report by mail. If you have already received your free annual report, you can order another report at any time directly from the credit bureaus for a cost.

DO NOT REQUEST YOUR CREDIT REPORT ONLINE FROM THE CREDIT BUREAUS’ WEBSITE – IT MAY SUBJECT YOU TO AN ARBITRATION CLAUSE AND LIMIT YOUR LEGAL REMEDIES!

To obtain your credit reports via mail, you can call them at the following phone numbers to order them:

  • Experian: 1-866-200-6020
  • Equifax: 1-800-685-1111
  • TransUnion: 1-800-888-4213

If you find an error in your credit report, you have the right to dispute the information with the appropriate credit reporting agency (CRA) and the creditor that is reporting the inaccurate information. CRAs are required to remove or correct inaccurate, incomplete, or unverifiable information within 30 days.

Things to keep an eye out for include:

  • – Problems due to identity theft. Identity theft is the most common cause of complaints filed with the Federal Trade Commission. If you have been the victim of identity theft, you should immediately place a fraud alert on your credit reports to prevent the identity thief from opening any more accounts in your name. To place a fraud alert, contact any of the three CRAs using the phone numbers or Web site links provided below. The company you call is required to contact the other two, which will place an alert on their versions of your report, too.
  • – Problems due to mistaken identity. It’s not uncommon for CRAs to mix up the accounts of two people, especially in the case of people with similar names, addresses, and/or Social Security numbers. If the other person has bad credit, this can cause negative information to appear on your report.
  • – Obsolete entries.In most cases, a consumer reporting agency may not report negative information that is more than seven years old, or bankruptcies that are more than 10 years old.

– Inaccurate information following a bankruptcy discharge. After you receive a bankruptcy discharge, your credit report should reflect this fact, and your balances should be listed as zero. If this information is not recorded accurately, it can make it difficult for you to begin rebuilding your credit.

If you find an error you need to dispute, our self-help tools can help get you started on the process.

Credit Reporting Agency Addresses

Your rights are better protected by obtaining your credit reports in writing first and sending disputes for inaccuracies in writing sent via certified mail/return receipt.

Send your written disputes to the address on the credit report you received in writing or to the following addresses:

Experian
P. O. Box 2104
Allen, TX
75013-2104

Equifax
P. O. Box 740241
Atlanta, GA 30374-0241

TransUnion
P .O. Box 2000
Chester, PA 19022-2000